Mitch Soper.
UX · Product · Service Designer & Leader
§ 01 Skills & Toolkit
Strategy & Leadership
Design Leadership Product & UX Strategy Cross-Functional Leadership Stakeholder Alignment Executive Communication
Design Practice
Product Design Service Design Interaction Design Information Architecture Design Systems
Research & Thinking
User Research Research Synthesis Journey Mapping Systems Thinking Storytelling
AI Integration
Conversational UI / LLM Interface Design Prompt Engineering AI-Assisted Prototyping
Design & Prototyping
Figma Sketch Adobe CC Cursor
Collaboration
Miro Mural FigJam GitHub
Research
UXPin Sparkthink Treejack
AI
Figma Make v0 Lovable Midjourney DALL-E Claude ChatGPT Gemini
§ 02 Experience
Ghostwood Mar 2026 — Present
Product Consultant
US — Nomadic
Independent consulting practice delivering UX and product work across strategy, leadership, and delivery. Partner directly with clients from early research and roadmap through hands-on execution, operating as an embedded design leader across the full arc of a project.
Slalom Dec 2021 — Mar 2026
Design Principal
Nashville, TN
Led a consultancy design practice, directing teams across enterprise, healthcare, and consumer clients. Owned full end-to-end design engagements from research strategy through delivery while building client capability and trust at the executive level.
Clients — Amazon · Apple · HCA Healthcare · Mars Inc · NCDMV · Nissan · Research Triangle Institute · Southwest · Vanderbilt University · Yum Brands
naviHealth Jun 2018 — Dec 2021
Senior Product & UX Designer/Strategist
Brentwood, TN
Owned product design for a suite of healthcare transition tools used by clinical and non-clinical staff nationwide. Partnered closely with product and engineering to ship solutions that improved task completion speed by 33%, accuracy by 17%, and user satisfaction by 14%.
Impact — +33% faster task completion · +17% accuracy · +14% user satisfaction & retention
Code & Theory Jun 2017 — Jan 2020
Senior Product & UX Designer/Strategist
San Francisco, CA
Ran the experience design program for Dignity Health as the embedded design lead, building personalized solutions for clinical and administrative users across web and mobile. Served as creative director on marketing and brand work for other clients while coordinating remote design and development through 2020.
Clients — Dignity Health · Morton Salt
Level Studios Jan 2015 — May 2017
Senior UX/UI Designer
San Jose, CA
Designed across web and mobile for multiple clients in Silicon Valley. Led research strategy, information architecture, and high-fidelity prototyping in agile environments.
Clients — Apple · Lampo Group · The Irvine Company · Rocketspace · Zepp
Freelance Aug 2013 — Jan 2015
UX / Product Designer
Bay Area, CA
Independent design practice serving Fortune 100 clients. Delivered branding, product, and UX work across digital and physical touchpoints with a focus on business outcomes and user needs.
Clients — Apple · StudioFar · Level Studios
§ 03 Education & Interests
Education
SCAD
Summa Cum Laude
Industrial Design & Sustainability
University of Mississippi
Honors
Anthropology · Chemistry
Hobbies & Interests
Backcountry Camping Furniture Making Live Music (the Louder the Better) Record Hunting Cryptozoology Collaborative Board Games Croquet Adventure Travel Architecture & Built Environments Gardening Surrealist Painting Cooking as a Love Language Rugby
Ready to see the portfolio?
Case studies, process documentation, and outcomes from a dozen years of client work.
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