Curriculum Vitae
Creative
Experience
Slalom
Nashville, TN
Dec 2021 — Present
Design Principal
Direct a team of design consultants dedicated to improving products and creating solutions for locally-based and global companies. Help clients better understand those who interact with their businesses — improving current experiences or uncovering new, customer-centric business opportunities.
naviHealth
Brentwood, TN
Jun 2018 — Dec 2021
Senior UX Designer / Strategist
Led user-centered research, strategy, and digital experience design for patient healthcare transition tools. Partnered with product and engineering leaders to envision and implement inclusive solutions for medical and non-medical employees — delivering measurable improvements in efficiency, accuracy, and satisfaction.
Impact — +33% faster task completion · +17% accuracy · +14% user satisfaction & retention
Code & Theory
San Francisco, CA
Jun 2017 — Jan 2020
Senior UX Designer / Strategist
Design lead for a top-tier national healthcare system, focusing on customized and personalized experiences for various user types. Aligned business needs with insights from user research and analysis while staying within technical constraints. Led a team of UX and visual designers and coordinated remote development efforts.
Level Studios
San Jose, CA
Jan 2015 — May 2017
Senior UX / Product Designer
Conducted research and strategy-based design for web and mobile applications. Full-stack designer leading research efforts including competitive analysis, user flows, affinity diagrams, persona and scenario creation. Developed high-fidelity prototypes in an agile environment.
Clients — Apple · Lampo Group · The Irvine Company · Rocketspace · Zepp
Freelance
Bay Area, CA
Aug 2013 — Jan 2015
UX / Product Designer
Digital and physical designer focused on solutions for profitability, sustainability, and excellent user experience. Undertook branding and product design initiatives. Worked with major technology companies to develop meaningful, human-centered design solutions.
Clients — Apple · StudioFar · Level Studios
Apple
Technology
Amazon
Retail / Tech
Southwest Airlines
Travel
Thomson Reuters
Media / Legal
HCA Healthcare
Healthcare
Vanderbilt
Education
Tractor Supply
Retail
Mars
Consumer Goods
Morton Salt
Consumer Goods
naviHealth
Healthcare
TBI
Government
+ More
Various Sectors
Ready to see the work?
Full case studies and process documentation available — NDA-friendly.