Curriculum Vitae

Creative
Experience

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NDA-friendly · Available Anywhere
§ 01 Experience

Slalom

Nashville, TN

Dec 2021 — Present

Design Principal

Direct a team of design consultants dedicated to improving products and creating solutions for locally-based and global companies. Help clients better understand those who interact with their businesses — improving current experiences or uncovering new, customer-centric business opportunities.

naviHealth

Brentwood, TN

Jun 2018 — Dec 2021

Senior UX Designer / Strategist

Led user-centered research, strategy, and digital experience design for patient healthcare transition tools. Partnered with product and engineering leaders to envision and implement inclusive solutions for medical and non-medical employees — delivering measurable improvements in efficiency, accuracy, and satisfaction.

Impact — +33% faster task completion · +17% accuracy · +14% user satisfaction & retention

Code & Theory

San Francisco, CA

Jun 2017 — Jan 2020

Senior UX Designer / Strategist

Design lead for a top-tier national healthcare system, focusing on customized and personalized experiences for various user types. Aligned business needs with insights from user research and analysis while staying within technical constraints. Led a team of UX and visual designers and coordinated remote development efforts.

Level Studios

San Jose, CA

Jan 2015 — May 2017

Senior UX / Product Designer

Conducted research and strategy-based design for web and mobile applications. Full-stack designer leading research efforts including competitive analysis, user flows, affinity diagrams, persona and scenario creation. Developed high-fidelity prototypes in an agile environment.

Clients — Apple · Lampo Group · The Irvine Company · Rocketspace · Zepp

Freelance

Bay Area, CA

Aug 2013 — Jan 2015

UX / Product Designer

Digital and physical designer focused on solutions for profitability, sustainability, and excellent user experience. Undertook branding and product design initiatives. Worked with major technology companies to develop meaningful, human-centered design solutions.

Clients — Apple · StudioFar · Level Studios

§ 02 Selected Clients

Apple

Technology

Amazon

Retail / Tech

Southwest Airlines

Travel

Thomson Reuters

Media / Legal

HCA Healthcare

Healthcare

Vanderbilt

Education

Tractor Supply

Retail

Mars

Consumer Goods

Morton Salt

Consumer Goods

naviHealth

Healthcare

TBI

Government

+ More

Various Sectors

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